Privacy Policy

Effective Date: 1 JULY 2025
Last Updated: 1 JULY 2025

At Standing Roasters (“we”, “our”, or “us”), we are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website at https://www.standingroasters.com (“Website”).

Personal Data We Collect

We may collect and process the following types of personal data:

  • Name, date of birth
  • Email address, phone number, billing and shipping addresses
  • Payment details (processed via secure third-party gateways), purchase history
  • Login credentials, preferences, saved items
  • IP address, browser type, device information, cookies
  • Your preferences in receiving marketing communications

How We Use Your Personal Data

We may use your personal data for the following purposes:

  • To process and fulfill your orders
  • To deliver your purchases and provide customer service
  • To verify your identity where necessary
  • To send you order confirmations, updates, and receipts
  • To administer your account and respond to your queries
  • To personalize your shopping experience
  • To improve our website, services, and products
  • To send you marketing offers (only if you opt-in)
  • To comply with legal or regulatory obligations

Disclosure Of Your Data

We may share your personal data with:

  • Third-party service providers (e.g. logistics, payment processors, IT support)
  • Government agencies or regulators if required by law
  • Professional advisers (e.g. legal, accounting)

We ensure all third parties handle your data in accordance with applicable data protection laws and maintain strict confidentiality.

Marketing Communications

We may send you promotional emails or SMS messages if you have opted in. You may unsubscribe at any time by writing in to us.

We do not sell or rent your data to third parties for marketing.

Use Of Cookies

Our Website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control or disable cookies through your browser settings.

Security Of Your Personal Data

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your data.

Retention Of Personal Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g., accounting or tax obligations).

Access And Correction

You have the right under the PDPA to:

  • Request access to your personal data
  • Correct any inaccuracies in your data
  • Withdraw consent to the use of your data (which may affect our ability to serve you)

You may make a request by writing in to us.
We may require you to verify your identity before fulfilling your request.

Third Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please read their privacy policies before providing your data.

Updates To This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website constitutes your acceptance of the changes.

Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or how we handle your data, please contact us:

Standing Roasters
Email: hello@standingroasters.com